Frequently asked questions
Last updated: 5 August 2026
Quick answers to common questions about ordering from mytyre.eu. Can't find what you're looking for? Email info@mytyre.eu.
1. What payment methods do you accept?
You can pay by bank card or bank transfer, processed by licensed Estonian payment service providers supervised by the Estonian Financial Supervision Authority, including LHV Pank AS. We do not receive or store your full card details.
2. Do prices include VAT?
Yes. All prices shown in the store are in euros and include Estonian VAT at the applicable rate, currently 24%.
3. Where do you deliver?
We currently deliver within Estonia only. See our Delivery page for details.
4. How long does delivery take?
Estimated delivery time depends on live stock at our suppliers and is shown on each product page.
5. Can I pick up my order instead of having it delivered?
Yes, pickup is available and can be selected at checkout, free of charge.
6. Can I return a tyre after it has been mounted?
Yes, but if the tyre has been mounted or used, we may deduct its diminished value from your refund. Unused tyres in original packaging are refunded in full. See our Returns page.
7. Is there a warranty on the tyres?
Yes — a statutory 2-year conformity guarantee applies, and some manufacturers offer an additional warranty. See our Warranty page.
8. Do I need to create an account to order?
No, you can check out as a guest. Creating an account with magic-link sign-in lets you view your order history.